What should I do if I call 911 by mistake?

If you call 911 by mistake, do not hang up. Stay on the line and explain that you do not actually have an emergency. Everyone makes mistakes and there is no penalty for accidentally dialing 911. If a caller to 911 hangs up without stating the problem, the caller must be contacted in order to ensure that no actual emergency exists. This may involve the dispatching of police officers to your home or place of business in order to ensure that a problem does not exist.

Show All Answers

1. What is Enhanced 911?
2. Who answers my 911 call?
3. Are the Emergency Communication Officers trained to help me?
4. When should you call 911?
5. Can I text to 9-1-1?
6. How much does it cost to call 911?
7. What should I say when I call 911?
8. What questions will I be asked?
9. What should I do if I call 911 by mistake?
10. If I need the police, but it's not an emergency, what number do I call?